We want all our customers to have peace of mind when purchasing from us. To protect your information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. For peace of mind, personal information provided on the website and online credit card transactions are transmitted through a secure server.
The Information we collect
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address (billing and delivery), email address, phone number and payment information (including credit cards and numbers). This information is known as ‘Order Information’.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
We will also automatically receive certain information about your device, such as, your IP address. Information about how you interact with the site will be collected as you browse, for example, pages visited and products viewed. This information is known as ‘Device Information’.
How do we use the information that is collected?
We use Order Information for the fulfilment of orders.
In addition to this we use the information to communicate with you either about your order or for information regarding advertising relating to our product or services, in line with your agreed preferences.
Together with the Order Information, the Device Information allows us to screen our orders for potential risk or fraud. It also helps us to improve and optimise our website by showing us how customers browse and interact, and assesses the success of any marketing initiatives.
With your permission, we may send you emails about our store, new products and other updates. You can rest assured that by registering with us you will not be bombarded with a barrage of unwanted emails.
Sharing Personal Information
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Your personal information will be shared to help us power our on-line store. Our store is powered by Shopify. To see how Shopify uses your information, please follow this link.
The courier company we use will have your contact information so that they may keep you informed regarding your delivery.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
We may choose to share your information with Google Analytics to help us understand how customers use our site, and in turn allowing us to offer an improved shopping experience.
Personal information may sometimes need to be shared to comply with laws and regulations.
We do not sell or share your details with anyone else.
When you place an order though our site, we will retain your order information for our records unless you request otherwise.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
For any further information or if you have any questions, please contact us via email at email@example.com